"Frame simply offers significantly more flexibility in creating content and in creating phishing attacks.”
Introduction
CH Media is one of the largest media houses in German-speaking Switzerland, with around 70 brands across print, TV, radio, and digital. Together they reach roughly 3 million people every day. For a business with that reach and that many teams, security awareness needs to fit the organization rather than the other way around.
The Challenge
CH Media’s security team was running a fairly static awareness program:
- Pre-Built, One-Size-Fits-All Content: Employees received ready-made training that was mandatory and delivered on a set schedule.
- Little Control: The security team had little to no influence over how the trainings were designed.
“We had a relatively static program. We provided employees with prefabricated training, and it was mandatory. We had little to no influence on how the trainings were designed.”
Why Frame
- Speed to a Relevant Training: From the first time he saw Frame, Christian was impressed by how quickly he could build a training that fit CH Media.
- Customization Down to the Details: Every training can be adjusted down to the smallest settings, so it looks like it was professionally produced just for CH Media.
- Flexibility in Content and Phishing Simulations: Frame gives the team much more freedom in building both training content and phishing attacks.
- A Team That Listens: Requests from CH Media’s team are welcomed and implemented quickly.
“I was thrilled by how quickly I could create a training that fit our company, and that I could then adjust it down to the smallest settings, so that it really looks like the training was professionally made just for us. I haven’t seen these customization options in any other product.”
The Results
- Training That Fits the Company: CH Media can now deliver training that looks and feels made for its own organization, instead of generic prebuilt content.
- Room to Grow: The team plans to launch further trainings with other departments, tailored to CH Media’s business and to the threats happening outside.
- A Say in the Product: CH Media’s requests are taken on and implemented quickly, so the team can help shape the product in line with how they see the future of awareness tooling.
- A Strong Partnership: CH Media has a very good exchange with Frame as a company and with the Frame team.
“Our requests from the team are gladly accepted and implemented promptly. That means we can help shape the product, the way we see the future of awareness tooling.”
The Verdict
For CH Media, Frame replaced a static, mandatory program with one the security team can shape themselves, and with a partner that builds the product alongside them.
“I would say we have a good solution in place that meets our wishes and needs, and we have a very good exchange with the company and with the Frame team.”
Company name
CH Media
Industry
Media
About
CH Media is one of the largest media houses in German-speaking Switzerland, with around 70 brands across print, TV, radio, and digital. Together they reach roughly 3 million people every day.
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